Houston storm damage help.

There is no named-storm update on this page right now. If a hurricane, hailstorm, or hard freeze has just hit your Houston property, the steps below are the ones to use: keep people safe, stop more water if you can do it safely, photograph the damage, and call (713) 909-0034.

People first. Stay out of a room with a sagging ceiling, broken glass, or standing water near outlets. Do not walk a wet roof to find the hole. If you smell gas, leave and call the utility. If the power is questionable, leave the breaker off and do not wade to it.

Then stop more water if you can do it safely from inside: a bucket under a drip, a towel at a door, the main shut off if a pipe burst in a freeze. Photograph wide and close before you throw belongings away or cover an opening. Call (713) 909-0034 and say whether the roof is open, a window is gone, or water is on the floor. Text the same number if you cannot talk. The form on the emergency page is a request for a call back, not a guaranteed arrival in a citywide storm.

Hurricane season runs June 1 through November 30. A Gulf storm can lift shingles from Galveston and Clear Lake inland through Pearland, Houston, and Katy, throw limbs through roofs in Memorial and The Woodlands, and push rain through flashing for days after the eye has gone. The first construction job, when the wind lets a crew up, is often a tarp so the next band stays outside. Board-up is the broken window or door. They are different tasks and a bad storm needs both.

We do not put people on a roof in lightning or in wind that makes it unsafe. Waiting for daylight is the right call even when a ceiling is dripping. Homes, apartment communities, and low commercial roofs are all in scope. A property manager should have unit numbers and a roof hatch ready. We work for the person who hires us. We are not a preferred vendor of any insurer.

Hail and straight-line wind are not only a hurricane problem. Spring and summer squalls mark roofs in Katy, Cypress, Sugar Land, and The Woodlands and still leave the house looking ordinary from the street. Bruised shingles, a cracked skylight, and gutters pulled off a corner are the clues. Interior stains may show up on the next rain, not the day of the hail. We inspect before we say a repair will hold or the roof needs to come off.

We photograph the roof and any wet rooms before a tarp hides the opening. We can meet an adjuster on site. We do not decide whether marks are hail or wear, and we do not promise the claim. Wind deductibles on Texas policies are often a percentage of the dwelling limit and they are not the same as a plumbing deductible. That sentence is a reason to read your policy, not a quote of your deductible. We will not invent the percentage.

A hard freeze is uncommon, which is why attic lines, exterior walls, and hose bibs split. The leak often shows up when the ice thaws, as a ceiling stain or a wet garage slab. That is a plumbing loss, not a roof loss, even if both happen in a bad week. Shut the main, open a faucet, do not use a flame, and read the burst-pipe page for the first hour.

Apartment breezeways and exposed commercial lines fail the same night as house attics. Tell us if more than one unit is wet. Water heaters that were left heating an empty tank are a second problem. We dry the building. We do not relight gas heaters.

Elite Restorations does this work for homes, apartment complexes, and commercial buildings. A house in Bellaire and a garden complex in the Energy Corridor need the same order: safety, photos, a cover, drying, then a repair estimate. The access is what changes. Gate codes, roof hatches, and who can authorize drywall belong on the first call. We do not enter an occupied unit without the access you arrange.

For an active storm or water emergency, call (713) 909-0034 any time. The office at 511 Crestwater Ct, Houston, TX 77082, is open Monday through Saturday, 8:00 AM to 6:00 PM for a scheduled visit. Family-owned since 1993. You can text the office number. We are not public adjusters. The commercial page is written for managers and owners. The house pages for tarp, board-up, roofing, and water damage are the trade-by-trade versions.

We help you document hurricane, hail, wind, tornado, and water damage, meet the adjuster on site if you want us there, and write a repair estimate. We assist through the repair with photos and notes you can share. We do not file the claim, interpret the policy, or promise approval. Flooding from rising water is often a different policy from wind. Check yours. Notice deadlines are in the policy. We will not invent 'you have 48 hours.'

Mitigation, a tarp, a board-up, extraction, drying, limits further damage. Many policies expect that. Whether this one pays for it is the carrier's decision. Keep claim numbers, dates, and names. The insurance claims page, the photo log, and the pages about major Texas insurers are there so you can see the limit of our role. We do not use their logos and we are not affiliated with them.

There is no flat storm price. A single tarp on a walkable one-story roof often plans around a few hundred dollars to about $2,000. A board-up of a ground-floor opening often plans in a similar band, a few hundred dollars to about $1,500, and more for a glass line or a second story. Drying one wet room often plans in the low thousands. A roof replacement, if the roof will not hold, is a different number. Many Houston houses plan a replacement around $12,000 to $24,000. Those are planning ranges, not quotes, and they are not deductibles.

We will not fold drying, glass, and a new roof into one small number to win the first call. We price what we can see. In a citywide storm, arrival is not guaranteed by the form. Call (713) 909-0034, tell us the address and whether water is still coming in, and we will say the next safe step.