Privacy policy.

Elite Restorations is a family-owned restoration, remodeling, and roofing company at 511 Crestwater Ct, Houston, TX 77082. This policy explains what we collect on eliterestorations.com and how we use it. It is written in plain language for a Texas home-services contractor.

Questions about this policy go to admin@eliterestorations.com or (713) 909-0034.

The contact form, the emergency form, and the realtor partner form are how most information reaches us. Depending on the form, you may send:

• Your name
• Phone number
• Email address
• A property address or ZIP code
• The kind of work, and whether it is an insurance claim
• An insurance carrier, if you include one
• How you prefer to be contacted
• A description of the job, the damage, or the referral
• Photographs of the property or the work
• A company or brokerage name, on the realtor form
• The page address you submitted from, including campaign tags if the link had them

If you call (713) 909-0034 or email admin@eliterestorations.com, we keep what you tell us so we can respond and, if you hire us, so we can do the job.

The site host may keep basic technical logs, such as the browser type and the page requested, to keep the site running. We do not use those logs to build a marketing profile of you.

We use form submissions, photos, and messages to reply, schedule a visit, prepare an estimate, and do the work if you hire us. Job photos are used to understand what you sent and to plan or document the project, including drying, repairs, and notes you can share with an insurer.

We do not use this information to sell you unrelated products, and we do not add you to a list we rent or sell.

We do not sell your name, phone number, email, address, or photos. We do not share them with data brokers.

People at Elite Restorations who answer the phone and run the jobs see inquiries so they can respond. Email and website vendors process the message so it reaches us. They are used to deliver it, not to advertise other companies to you.

We do not send a form to an insurance company on our own. If you hire us, documentation we prepare is yours to share with your insurer. Your insurer decides what the policy covers.

We keep inquiry details long enough to respond, to do the job, and to keep ordinary business records such as estimates and invoices. You can ask us to delete an inquiry that did not become a job by emailing admin@eliterestorations.com. We may keep records we are required to hold for taxes, insurance, or a dispute.

You can call instead of using a form. You can skip the photos and, on the estimate form, the email. The forms ask for a name and a phone number so we can reply.

If we change this policy, we will update the effective date at the top of the page. This version is effective November 13, 2026.