Houston homeowners insured by Farmers.

Elite Restorations is not affiliated with, endorsed by, or a preferred vendor of Farmers. We do not represent Farmers, and we do not use their logo. We work with Houston homeowners, property managers, and building owners who are insured by Farmers and want help documenting water, storm, or roof damage. Coverage, deductibles, and payment are Farmers's decision under the policy. Check that policy. We are not public adjusters and we do not promise a claim will be approved or paid.

We do not know which Farmers agent you use, and we will not call ourselves part of that agency. Ask Farmers how they want notice. Write the claim number down. Our work is the building at the address you give us, from the office at 511 Crestwater Ct, Houston, TX 77082.

A Texas homeowner's water or storm claim usually moves in that order. It is a description of what we see, not a Farmers procedure we are quoting. Your policy sets the proof and the timing. We will not invent a 48-hour rule or any other deadline.

Houston protection means a tarp when hail or a hurricane opens a roof, board-up when glass is gone, and drying when a pipe, a water heater, a dishwasher, or a toilet puts water on a slab. Hurricane season is June 1 through November 30. Spring hail hits suburbs from Katy to The Woodlands. A freeze is the week attic lines fail. Farmers decides whether any of that is covered. We decide whether the roof is safe to stand on.

If a Farmers adjuster comes, we can walk with them at your request. We show what we photographed and what we are pricing. We do not debate depreciation. The estimate is the construction. The payment is Farmers' number, if they pay.

Photograph before carpet leaves and before a tarp covers the hole. Note roof versus pipe versus street water. Flood from a bayou is not a kitchen supply line. We will not rewrite it.

Our drying notes and repair photos can go to Farmers with your claim number on your copy, not on our letterhead as if we were the carrier. The photo log and the Texas claims guide are the longer how-to. They are not a promise.

Westchase, Alief, Sugar Land, Bellaire, and Memorial houses on concrete need the same moisture map whether the policy says Farmers or someone else. Apartment managers with a Farmers policy on the building should bring unit numbers. We do not dry every unit because one ceiling stained.

Family-owned since 1993. Call or text (713) 909-0034 any time for an active emergency. Office hours Monday through Saturday, 8:00 AM to 6:00 PM. We are not Farmers.

We tarp, board up, extract, and dry. Then we repair what you hire: roofs, drywall, floors. A Farmers check, if one is issued, does not have to match our invoice line for line. We will explain our scope. We will not dress up wear as hail or a slow leak as a sudden break.

Call (713) 909-0034 when water is still moving or the building is open. Text if you cannot talk. The emergency form is a call-back request, not a guaranteed arrival after a citywide storm.

The first visit is a look, not a speech about what Farmers owes. On a house we walk the wet rooms or the roof from a safe place, photograph what is already damaged, and say whether the next hour is a tarp, a board-up, drying, or a scheduled repair. On an apartment community we need the unit numbers and a person who can open doors. On a small commercial building we need to know what is under the leak: stock, a server closet, or an empty suite. Those details change the order of work. They do not change who decides the claim.

Drying on a Houston slab means meters, extraction, air movers, and dehumidifiers, because the air outside is often too wet to finish the job. We do not close a wall because a tenant wants paint the same night. Repairs, drywall, flooring, roofing, start when the readings support them. The price we give is for that construction. A Farmers payment, if one arrives, is a separate event. We will not tell you the two numbers have to match, and we will not rewrite a slow leak as a sudden break to make them closer.

Neighborhoods we actually drive: Houston, Westchase, Alief, the Energy Corridor, Katy, Sugar Land, Bellaire, Memorial, The Woodlands, Pearland, and Clear Lake. The office is 511 Crestwater Ct. Family-owned since 1993. If you only wanted the photo habit and not a crew, the photo log on this site is free and it does not create coverage with Farmers or anyone else. A tarp, a board-up, and a dry-out can happen the same day and still be three lines on the estimate. We label them that way so a Farmers file can be read without guessing.